My Storm Match Up ball, was thrown down the lane the other day, and came back with a giant chunk out of it by the thumbhole.
So I making an assumption that the mechanism that resets the pins and returns the balls, damaged it.
I guess that makes me curious how many of you have had damage to your balls, because of the machines at the bowling alley?
What is reasonable liability, in terms of having the ball repaired at no cost by the alley. Particularly if you bought it there and had it drilled out there?
It makes me wonder how much of a chronic problem this is. because I frankly don’t want to have it happen every six months!
Ball Damage From Ball Return
Moderators: Mo Pinel, purduepaul, MathIsTruth, ballspinner
Forum rules
Ask Mo Pinel and the bowling industry's best your questions, and get straight answers.
This forum is moderated exclusively by Mo & Friends.
Ask Mo Pinel and the bowling industry's best your questions, and get straight answers.
This forum is moderated exclusively by Mo & Friends.
- soupy1957
- Member
- Posts: 123
- Joined: April 8th, 2018, 8:50 am
- Preferred Company: Storm
- Location: Connecticut
Ball Damage From Ball Return
“Perfection is only a delusion; a lack of personality!” - sdc
-
- Trusted Source
- Posts: 3432
- Joined: January 31st, 2010, 1:04 am
- Positive Axis Point: 15 15/16 x 3/16
- Speed: 13.5 (Qubica)
- Axis Tilt: 13
- Axis Rotation: 45
- Location: Hawesville KY/Tell City IN
Re: Ball Damage From Ball Return
If you present the ball with this type of damage to center management immediately most centers will arrange repair at no cost. If you leave the center and come back later they will not accept responsibility since anything could have happened to be ball while it was away. However, some centers have a strict policy of not doing any repairs for free on the basis that damage to balls is a part of the risk you take by bowling. -- JohnP
- stevespo
- Member
- Posts: 584
- Joined: August 11th, 2014, 8:07 pm
- THS Average: 225
- Positive Axis Point: 5.75" x + 3/8"
- Speed: 17+ off hand (camera)
- Rev Rate: 375
- Axis Tilt: 12
- Axis Rotation: 45
- Heavy Oil Ball: Phaze II, Altered Reality
- Medium Oil Ball: IQ Tour Nano, Zen, Phase III
- Light Oil Ball: Electrify Pearl
Re: Ball Damage From Ball Return
One of our local centers was notorious for this, and they regularly repaired large divots for free. Other centers this is very infrequent, and I've never see anything beyond small scratches (normal wear and tear).soupy1957 wrote: I guess that makes me curious how many of you have had damage to your balls, because of the machines at the bowling alley?
What is reasonable liability, in terms of having the ball repaired at no cost by the alley. Particularly if you bought it there and had it drilled out there?
As JohnP described, the best strategy is to it raise to the attention of staff immediately. The pro shop might be willing to help you out, but it's hard to hold them accountable for damage from lane machines that they have no control over. However, they might have a deal with the center to handle these things.
From my own perspective, if it isn't in the track or causing problems with my grip - I may mention it, but opt to just leave it alone. How big is your missing chunk and how close to the thumbhole?
Steve
16 mph (14-14.5 on monitor), 375 rpm, PAP 5 1/2 x 3/8 up, AT: 12*, AR: 45*
- soupy1957
- Member
- Posts: 123
- Joined: April 8th, 2018, 8:50 am
- Preferred Company: Storm
- Location: Connecticut
Re: Ball Damage From Ball Return
I brought it to the attention of the Alley owner immediately, after the ball came back, and they said they would “plug and redrill” the thumb hole. I had to leave it there however, because the Pro Shop was closed, and they were up against a holiday weekend. Presumably it was fixed as of last night, but I won’t be able to get over there until after work tonight.
The chunk that came out, was irregular, and right along the thumbhole edge, about half an inch long, and a pencil thickness deep. If the repair work is not to my liking, I will ask them to replace the ball.
The chunk that came out, was irregular, and right along the thumbhole edge, about half an inch long, and a pencil thickness deep. If the repair work is not to my liking, I will ask them to replace the ball.
“Perfection is only a delusion; a lack of personality!” - sdc
-
- Member
- Posts: 658
- Joined: January 25th, 2017, 3:10 am
- Preferred Company: Radical, Brunswick
- Location: Valrico Florida
Re: Ball Damage From Ball Return
Lol, good luck with that. The plug should be fine, don’t leave until you’re happy with it (bevel, fit etc.)
Stacy
- snick
- BCU Graduate Layouts
- Posts: 759
- Joined: August 31st, 2014, 8:00 pm
- THS Average: 196
- Sport Average: 180
- Positive Axis Point: 5.5625" x .625 up
- Speed: 17 off hand
- Rev Rate: 360
- Axis Tilt: 17
- Axis Rotation: 55
- Heavy Oil Ball: Storm Physix
- Medium Oil Ball: Storm Streetfight
- Light Oil Ball: Rotogrip Hustle Pearl
- Preferred Company: Rotogrip
- Location: Tucson, AZ
Re: Ball Damage From Ball Return
We see about 3-5 balls per month with significant damage from the ball returns, and virtually all of them are reactives. They are repaired, or replaced if necessary, at no charge to the customer.
Personally, I would never leave a $200.00 ball with the front desk for a free repair job. Ball maintenance and repairs are part of the cost of owning a bowling ball.
Personally, I would never leave a $200.00 ball with the front desk for a free repair job. Ball maintenance and repairs are part of the cost of owning a bowling ball.
Benchmark Bowling Pro Shop
Byron
RH
PAP: 5.5625 x .625 up
REVRATE: 360
SPEED: 17mph at release
AR: 55º
AT: 17º
Byron
RH
PAP: 5.5625 x .625 up
REVRATE: 360
SPEED: 17mph at release
AR: 55º
AT: 17º
- soupy1957
- Member
- Posts: 123
- Joined: April 8th, 2018, 8:50 am
- Preferred Company: Storm
- Location: Connecticut
Re: Ball Damage From Ball Return
With regard to leaving the ball at the front desk…
This family that owns this alley, I consider to be reputable, and I deal directly with the owner and his son. So for me, I have no issue with leaving the ball there. It is an alley that I frequent so it’s not like it’s just a one time deal.
To be honest, I’ve believed that balls will get dings, but I didn’t expect it to chip out to the degree that it did.
This family that owns this alley, I consider to be reputable, and I deal directly with the owner and his son. So for me, I have no issue with leaving the ball there. It is an alley that I frequent so it’s not like it’s just a one time deal.
To be honest, I’ve believed that balls will get dings, but I didn’t expect it to chip out to the degree that it did.
“Perfection is only a delusion; a lack of personality!” - sdc